Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hares
Level 7

Activate code

Have done all steps to get to email to Receive activation code. Roku website keeps timing out and won’t allow me to finish process to receive code need to activate TV. 
please advise how to fix this as only allowed 30 minutes. Got all the way to picking channels and have not been able to get back to that step to complete process  

very frustrating 

 

0 Kudos
1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Activate code

Hey @Hares

Thanks for reaching out here in the Community!

Are you receiving a temporary maintenance error message when you visit the Roku website or activation link? If so, we suggest using a different browser or private/incognito tab when accessing it. However, if you are getting a different error, let us know and we'll see what we can do to help you out.

Please keep us posted!

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos