Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

ALL MY OTHER ROKU DEVICES WORK WITH THE INTERNET, WHY ISN'T MY ROKU PREMIERE CONNECTING

I have my roku set up in one room and living room and all work with the same wifi.  But the one that is in my room refuses to connect to the internet when it is clearly working and the wifi password is correct. I have no problem using the roku that is connected to the same internet in the living room, but the one in my room wont connect. PLEASE HELP! IT IS SO DIFFICULT TO CONTACT ANY HUMAN ON THIS SITE.!!!!

Roku Premiere (4620 series)  

0 Kudos
1 Reply
Highlighted
Level 11

Re: ALL MY OTHER ROKU DEVICES WORK WITH THE INTERNET, WHY ISN'T MY ROKU PREMIERE CONNECTING

Curious if you've swapped two so you can see if the issue is location.

"I might be moving to Montana soon..."
FZ
0 Kudos