Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

5g have premiere + cannot get Roku to connect to it

 
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Level 19

Re: 5g have premiere + cannot get Roku to connect to it

That's because the Express and Premier models are bottom of the line bargain models that do not have dual band wifi receivers. They cannot receive the 5GHz band, only the 2.4GHz band.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: 5g have premiere + cannot get Roku to connect to it

That's interesting to know as I have both broadband widths available thru Spectrum. However, the unit is not displaying the 5G connection and both connections use the same password. Gonna investigate further.

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