Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

5g have premiere + cannot get Roku to connect to it

 
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Level 16

Re: 5g have premiere + cannot get Roku to connect to it

That's because the Express and Premier models are bottom of the line bargain models that do not have dual band wifi receivers. They cannot receive the 5GHz band, only the 2.4GHz band.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 7

Re: 5g have premiere + cannot get Roku to connect to it

That's interesting to know as I have both broadband widths available thru Spectrum. However, the unit is not displaying the 5G connection and both connections use the same password. Gonna investigate further.

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