Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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jrcnj
Level 7

5GHz Setup

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What 5GHz wifi channels does the 3810 recognize? I kept buffering with my old router and finally got fed up with it. My new router (Netgear RAX35-100NAS) has numerous and I found that channel 120 is not recognized. Thanks in advance.

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AvsGunnar
Community Streaming Expert

Re: 5GHz Setup

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Basic Router/Network Configuration for Roku Devices (Wireless Settings)

2.4gz network band..... Radio Enabled/On, set Channel between 1-11, not Auto, 12, 13, or 14, Protocols/Mode set to b/g/n, Bandwidth 20Mhz.

5gz network band..... Radio Enabled/On, set channel 36-48 or 149-161, not Auto or any channel 52thru140, Protocols/Mode set to N/AC, Bandwidth 20mhz or 40mhz(preferred)  or 20/40.

Express and Premiere use the 2.4gz band, all other Roku models can use either the 2.4gz or 5gz bands of your network.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.

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AvsGunnar
Community Streaming Expert

Re: 5GHz Setup

Jump to solution

Basic Router/Network Configuration for Roku Devices (Wireless Settings)

2.4gz network band..... Radio Enabled/On, set Channel between 1-11, not Auto, 12, 13, or 14, Protocols/Mode set to b/g/n, Bandwidth 20Mhz.

5gz network band..... Radio Enabled/On, set channel 36-48 or 149-161, not Auto or any channel 52thru140, Protocols/Mode set to N/AC, Bandwidth 20mhz or 40mhz(preferred)  or 20/40.

Express and Premiere use the 2.4gz band, all other Roku models can use either the 2.4gz or 5gz bands of your network.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.

View solution in original post

jrcnj
Level 7

Re: 5GHz Setup

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Thank you! I'll give it a try right now.