Lights & power

Add Roku lights and smart plugs to your smart home. Learn how it works with virtual assistants, get troubleshooting tips, and find resources from the community.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
alekovga
Newbie

Smart Home App Unable to Log In

Jump to solution

I somehow got logged out of the smart home app (iPhone user) and when I try to log back in - the app is telling me that my email / password do not match their records. I tried resetting the password multiple times, logged into the Roku website but the smart home app is still bot letting me log on. I tried deleting and updating - not working. 

Thanks for any help! 

0 Kudos
1 Solution

Accepted Solutions
RokuAustin
Community Manager
Community Manager

Re: Smart Home App Unable to Log In

Jump to solution

See our latest service announcement here: https://community.roku.com/t5/Announcements/Service-interruption-unable-to-log-into-Roku-Smart-Home-...

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

View solution in original post

0 Kudos
1 REPLY 1
RokuAustin
Community Manager
Community Manager

Re: Smart Home App Unable to Log In

Jump to solution

See our latest service announcement here: https://community.roku.com/t5/Announcements/Service-interruption-unable-to-log-into-Roku-Smart-Home-...

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
0 Kudos