Lights & power

[rodz]

have tried the reset ,,,it does not work..

what else?

[RokuDanny-R]

Greetings @rodz 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with the new Roku Smart Home Bulb.

Please be aware that I have passed along your information to our Support team. They will follow up and assist you.

Should you have any issue in the future, please don't hesitate posting in the Roku Community again.

Thanks,
Danny

[misslynn0813]

i also have a bulb that wont pair or factory reset. it paired once had no issues i moved it to a different room and now it just turns on and wont connect to app and yes ive tried moving it back to the original room. and still wont connect. so danny what are you guys gonna do about these defective bulbs? 

[RokuDanny-R]

Greetings @misslynn0813 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with the new Roku Smart Home Bulb.

Please be aware that I have passed along your information to our Support team. They will follow up and assist you.

Should you have any issue in the future, please don't hesitate posting in the Roku Community again.

Thanks,
Danny