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bohubbard
Newbie

Can't connect Color SE bulb to Wifi

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I just bought the Smart Bulb SE and I live in a dorm but cannot connect or set up my lights because the app automatically asks for a password when my wifi uses a username and password. Is there any other way I could connect my bulb to the internet?

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RokuAustin
Community Manager
Community Manager

Re: Can't connect Color SE bulb to Wifi

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Hi there,

The devices will only work on an authenticated network. Dorms or other networks that are open and do not require authentication wouldn't be compatible.

Sorry for the bad news!

Thanks!

Happy Streaming!

Help others find this answer and click "Accept as Solution."
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1 REPLY 1
RokuAustin
Community Manager
Community Manager

Re: Can't connect Color SE bulb to Wifi

Jump to solution

Hi there,

The devices will only work on an authenticated network. Dorms or other networks that are open and do not require authentication wouldn't be compatible.

Sorry for the bad news!

Thanks!

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
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