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Cheshire1978
Reel Rookie

Re: [Pending Release] Roku TV Issue: Prompting to Name or Set Up the Device

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I would like to know to, this tv is about to have a very bad night, its so annoying 

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jmhabo
Binge Watcher

Re: [Pending Release] Roku TV Issue: Prompting to Name or Set Up the Device

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Same issue. Roku TV keeps prompting to name an audio extractor connected to the eARC HDMI port each time the TV is turned on. Started happening within the last month. TV shows last software update on 1/27/25.

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Davidsco27
Streaming Star

Re: [Pending Release] Roku TV Issue: Prompting to Name or Set Up the Device

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Yep, yet another untested update released by the lazy, incompetent developers. All of a sudden all my Roku TVs ask me to setup a new HDMI device every time I turn it on. Roku must get their developers from homeless shelters or parents' basements

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RokuMaryEF
Community Moderator
Community Moderator

Re: [Solved] Roku TV Issue: Prompting to Name or Set Up the Device

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Hey everyone,

Status Update 4.2.25: The Roku TV issue should now be resolved.

If you're still seeing prompts to change the name or set up your device, we need your help.

Please provide the Issue Tracker ID (Press Home 5x, Back 5x) and take a photo of the screen so we can investigate. 

Thanks for your patience and continued support of the Roku Community!

Happy Streaming! 💜

Mary E.
Roku Community Moderator
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muneeradnan7711
Reel Rookie

Re: [Solved] Roku TV Issue: Prompting to Name or Set Up the Device

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Great

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