Known issues

[RokuMaryEF]

Hey everyone—thanks for reporting the auto-play issue affecting the Hulu app.

Status Update – 5/7: Pending Release. We’re currently working with our Hulu app partner and expect to resolve this in an upcoming update.

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Previous Update (5/2): We’re aware of the issue, and our team is currently investigating.

Thanks again,
Roku Community Team

[Sevanna]

Hi everyone. I noticed my issue was posted about in 2024. But since tge last update in end of feb2025 or early mar 2025 my tlc roku tv no longer does autoplay on any apps (netflix, amazon, hulu, max, or others). 

Made sure autoplay was turned on in settings. And in each app.

i tried to unplug tv, restart it. No fix.

i tried restarting my internet. No fix.

i tested my wifi connection, super fast.

i double checked settings in power and switched it to go to last input and turned off fast turn on. This worked for two days. Now broken on april 5 2025.

I uninstalled one of the apps, did a unplugged restart, reinstalled app, no fix

what else can i do???

[RokuEmmanuel-D]

Hey, @Sevanna.

We're glad you're here!

Could you tell us what's the latest software version of the Roku TV so we can get a closer look at it? (Check under Settings > System > About).

We'll try to resolve this!

Roku Community Team

[Dhenn]

After the update, autoplay on hulu is no longer working. I've tried everything. I made sure everything is up to date, I've cleared the cache multiple times, I've un-installed the app and reinstalled, I've set up a new account on hulu, and, obviously, I've made sure autoplay was turned on. 

[Sevanna]

14.5 software version

[RokuJharra-Q]

@Dhenn

Thanks for sharing! We understand that the autoplay feature on Hulu hasn’t been working since the update, and we're here to help.

Can you check the latest software version on your Roku TV? You can find it by heading to Settings > System > About.

In the meantime, try restarting your Roku device. Go to Settings > System > Power and select System Restart to see if that does the trick.

Please keep us posted.

Roku Community Team

[Dr0kumcc]

I’m having this same issue. Roku needs to fix this, it’s affecting my two Roku devices both on latest update

[RokuJharra-Q]

@Dr0kumcc 

Thanks for letting us know! Can you send over the details I mentioned above so we can investigate this issue further?

Looking forward to your reply.

Roku Community Team

[Dr0kumcc]

I’m on software version 14.5.4 Build: 5937 

[TCFoster]

Hello this is also happening with my Roku TCL tv. 
Software 14.5.4 Build 5938-30

Model 7120X

Device ID  FV2967723265

SN YSO07P723265

issue ID 65-142-484