Known issues

[Britnyanne]

My auto play no longer works in the apps on my Roku tv. Like Hulu etc it’s really annoying.

[KCQuacker]

@Jharra Q.

Why would this specific Roku build # cause all the apps to stop auto playing and why would it be something the app developer needs to fix? I have this issue on all streaming apps I use. Hulu, Paramount+, Max, Peacock, etc. NONE auto play after updating the Roku device. ALL are set to auto play. 

[KCQuacker]

There was a new update available this afternoon. 14.5.4 build 5944 I think. It seems to have resolved the auto play issue....that they claim didn't exist.

[TampaAJ]

My post and several others state that we have tried updated Roku, updating the apps, and ensuring that autoplay is turned on. So yes, I have tried that. It is clearly something that the last update broke and not something the users are doing, or not doing. 

[auth]

This is new behavior to me, but extremely annoying… confirmed auto play has been toggled on and off many times attempting to resolve. I suppose it’s time to plug in my chromecast.

[ramirezjacque]

I tried forcing update. Did not work 

[Ardnael]

Forced the update still not working. It shows next episode then that goes away and it goes to the main screen. Hasn’t been working since the last update. 

[RokuJharra-Q]

Hey everyone!

Thanks for keeping us posted. Can you share the following info?

• Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
• Tracker ID (Press Home five times, then press Back button five times)

Thanks again for your cooperation!

Roku Community Team

[KCQuacker]

Yeah, the 5944 update only fixed it temporarily for me too. It's back to not auto playing on multiple devices. 🙄

[Zaphod86]

I've also been having this problem since the update.  I've tried all the listed solutions and now I'm just going to switch to using a gaming system. Really disappointed I've relied on my roku for years without issues and now it's not even an option.