Issue Tracking Board

[RokuJharra-Q]

Hi Community Users,

Thank you for providing the requested information promptly! We sincerely appreciate your efforts. Please be assured that we will pass your details along to the appropriate Roku team for their review.

We are grateful for your patience and understanding as we work through this process.

Best,
The Roku Community Team

[RokuJharra-Q]

Hello @Llovett 

Welcome to the Roku Community!

Thank you for bringing your concerns about the Max channel to our attention. Please provide the needed details I mentioned earlier in the thread to help us address this issue thoroughly. This information will enable our team to assist in investigating the issue further. We appreciate your cooperation!

Thanks,
The Roku Community Team

[DustinTheWind]

This is happening to me too. I have a 2024 Roku Ultra in the livingroom and a streaming stick in my bedroom. I have to login to both every time. Super annoying. Also, Max does not finish episodes. It always says I have a little bit left over on the previous episode I watched despite going far enough that it gives me the option to watch the next episode. Not sure if that is a roku or max issue. 

[Thekid2103]

Definitely not solved and super irritating. Only app on my Roku that does this

[Arod9876]

Same problem on basement Roku ultra but not other roku ultra.

Model 4670x roku ultra

Software:14.1.4 build 7709-46

GC VERSION: 12.10.27

timestamp 2025-01-23T05:30:51z

a couple minutes after I had to login

issue id: 33-032-010

max app: version 58.4 build 0

[Bib2344]

Same issue. Prompted to sign in every time 

[SnTholiday]

Hello. Recently we are constantly having to log back in to Max Channel. We never had to do this until we combined Hulu, Max and Disney+. 

[EZ_Izzy]

Still not working for me.  I have an Roku Ultra 24, just wasted 30 minutes texting with Paramount, then saw this thread,  Feel better it isn’t my settings but still annoying.  Similar problem with MGM + by the way

[LD33]

My issue is happening when I move from one device to another. Logging into Max every time is so aggravating and has been going on for way to long. Is someone really working on a solution? Support seems to be lacking for good customers,

[Bec71]

I have 4 TV's and all of them have Roku.  I have to sign in everytime.  Like all of you called Max

...yada yada yada...we're looking into it....yada yada yada.  

Someone fix this.

Thanks