Issue Tracking Board

[MickeyC]

I have 5 ROKU devices and I have been using the TABLO on them for a long while.  Now the recorded shows won’t play back.  ROKU said the fix was making adjustments in the audio settings.  After the adjustments were made the video plays but there is not any sound.  This issue started when ROKU updated the firmware.  

Do I need to replace all my devices with a ROKU competitor or is ROKU going to fix the software issue.  

Please help with this issue!

[jojomon]

Same problem as everybody else - Tablo crashes when watching live channels - but the Roku Streambar does not seem to have a way to disbale closed captioning or disable Dolby sound. My equipment info is as follows:

Model: 9102R - Roku Streambar

SN: YL008K365077

Software Version: 14.0 build 4.12221-95

Device ID: 2A1298365077

Tablo Serial Number: SID_5087B850A105

Tablo Firmware 2.2.52

TV Make/Model: LG 55UQ7050ZUD