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Digital-Dan
Reel Rookie

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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Roku came out with an update so Atmos works now for paramount!!!!thanks Roku!!!!

Digital-Dan
Reel Rookie

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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I downloaded the new software version for Roku ultra and problem was fixed. Ver #14.1.4 build 7713 Hope this helps everybody!!!! 

Jack22215
Channel Surfer

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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I just downloaded the new software and everything is working now..Atmos and DD+. THANK YOU ROKU!

Software version: 14.1.4

Build: 7709

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Jack22215
Channel Surfer

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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I also have Roku Ultra...I don't know why I didn't get Build: 7713? But it works! That's all that counts!!!

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Reddington
Channel Surfer

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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It is also working fine now again for me, but there were no software updates on my machine, neither Roku nor P+.

So it looks like a server-side issue that has been corrected now.

I had wondered anyway, since my audio amplifier had shown the stream as Dolby Stereo, not PCM. Which was weird, because if Dolby itself is working, it should have been 5.1 and not 2.0

 

Digital-Dan
Reel Rookie

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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Build 7713 is for Roku ultra 4850 .the 2024 model.

Jack22215
Channel Surfer

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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Thank you Digital Dan. Can you tell me if there is a big difference between your 4850 2024 model and my 4802x 2022 model? Worth an upgrade for me? Thank you

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Digital-Dan
Reel Rookie

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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jack22215…. It’s a lot  faster .remote is backlit and rechargeable.Its is worth the upgrade in my opinion ….Happy streaming!! 

Jack22215
Channel Surfer

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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Thank you Digital-Dan very much!

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NDS
Channel Surfer

Re: [Underinvestigation] Paramount+ Audio Issues (5.1 & Dolby Atmos)

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Mine is also working now.

Software version and build are the same as when it wasn't working so no change there but it's working which is great.

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