@pudhgi99
Thanks for the post.
Can you please clarify the issue you are experiencing?
We would recommend trying to perform a factory reset on the Roku device to see if that resolves the issue you are experiencing.
For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?
Please keep us posted.
Thanks,
Danny
Danny R.
Roku Forum Moderator