Getting Started - Setup & How-to

[crooks]

I can no longer move from television programs (Direct TV) to streamlining options such as Netflix and Prime with my Roku stick.   Direct TV claims it is a Roku issue.  I did replace batteries.

ann

[makaiguy · Accepted solution]

More information required. 

What sort of a television Is this on?  A Roku TV or or a non-Roku TV with a separate Roku device connected to it?

Upon rereading I see you're using a Roku stick.  This connects to your TV via an HDMI input port.   Your Directv connects to your TV through a different input port on your TV.  To switch out of Directv and into your Roku stick you need to switch your TV from displaying the port with Directv to displaying the port with the Roku.  You can use the remote for the tv to do this.