Getting Started - Setup & How-to

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Level 7

ultra pain 2 remotes

So I have a Roku Ultra with is hard wired vs Wi-Fi for speed etc., so we bought a new TCL tv not realizing it had Roku on it, took it out of box set it up, paired remote to tv for volume, everything worked how it should. I did not connect TV to internet because we wanted to stay hard wired. I picked the right input again everything works just fine. then poof the ultra-remote would not work the ultra-box anymore, just tv. can I have more than 1 devices paired to the ultra-remote or not? After trying a few times I reset everything now we must use 2 remotes ugh......any suggestions?

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Community Streaming Expert

Re: ultra pain 2 remotes

With ultra remote paired to the ultra, and the ultra tuned on the tv, go into the settings of the ultra:


settings> remote & devices> remote in use> program tv> follow the prompts

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