Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

sign in help / e mail entry

New roku express. I went thru install process. After selecting display resolution,  the next screen asks for my e-mail.  The remote wont advance to the part of the screen where I can enter the e-mail... clicking up or down, or left or right.  How do I pull up the keyboard to enter the e-mail?

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: sign in help / e mail entry

Did you try the OK button?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos