Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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bormes
Level 7

should I unlink my old roku device from my account before linking my new roku device to my account?

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First time replacing my Roku streaming device on my tv. Should I unlink my old Roku device from my account before linking my new Roku device to my account or link my new Roku and then unlink my old Roku device?

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renojim
Level 21

Re: should I unlink my old roku device from my account before linking my new roku device to my accou

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If you're planning on using your old Roku on another TV there's no need to unlink it at all.  If you're planning on selling, gifting, or otherwise disposing of it then you'll want to unlink it and perform a factory reset.  I don't think it matters if you link the new before or after you unlink the old one, but if the old one is the only Roku on your account you may want to link the new one before unlinking the old one so that you don't end up with an account with no linked devices.

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renojim
Level 21

Re: should I unlink my old roku device from my account before linking my new roku device to my accou

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If you're planning on using your old Roku on another TV there's no need to unlink it at all.  If you're planning on selling, gifting, or otherwise disposing of it then you'll want to unlink it and perform a factory reset.  I don't think it matters if you link the new before or after you unlink the old one, but if the old one is the only Roku on your account you may want to link the new one before unlinking the old one so that you don't end up with an account with no linked devices.

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bormes
Level 7

Re: should I unlink my old roku device from my account before linking my new roku device to my accou

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thank you

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