Getting Started - Setup & How-to

[wth]

So I just got the device from amazon, followed instructions pefeclty.

HDMI cable checked, External input on HDMI checked,  usb power checked, remote power checked

After all that, nothing appears when I push buttons on remote, what the heck guys?

what did I do wrong?

[Tivoburkee]

Try powering by plugging into a wall outlet instead of the tv usb port.

[wth]

It looks like this thinig only runs on usb power

[Tivoburkee]

All roku can be powered by plugging it into the wall, you'll need a usb ac adapter like the one that came with your cellphone. But not all can powered by the tv, not enough juice from the tv.

You might need one these PW03 ac adapters:

https://www.roku.com/products/accessories/streaming-stick

[wth]

Actually turns out Ive already done that both on tv and outlet 

Still doesnt work tho

[RokuTannerD]

@wth  Thanks for the note. Have you tried connecting the device to a different TV to see if the same issue occurs? If so, I'd recommend contacting the retailer/seller and exchanging your device for a new one to see if this clears up the issue. 

Thanks,

Tanner