Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
roger9303
Newbie

reinstalling a 3810x stick that has been deactivated

I was having trouble with a Roku stick that would not connect.  So I deactivated the stick on the computer. Now when I try and reinstall it. I cannot get an access code. It just goes to the old screen I had on the tv with Roku with all of the channels. I dont see a way to reinstall the stick. (3810x)

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: reinstalling a 3810x stick that has been deactivated

You have to factory reset the stick to link it to your account again.  From the Home Screen menu go to Settings->System->Advanced system settings->Factory reset and follow the instructions.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos