Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

recycling upgrade smartsoundbar

New smart sound bar.  Keeps recycling for up grades and start all over again.  Did 3 reboots, unplug turn everything off for 5 minutes and start over.  Recycled 4 times for up grades on the first 2 reboots and three times the third time.

Defective bar.

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Level 20

Re: recycling upgrade smartsoundbar

Haven't heard of this on soundbars, but lots of reports on "regular" streaming Roku devices, especially Expresses.

Some people with this problem have reported success by using a wifi hot spot on their mobile phone as the internet connection. If/when it completes the update successfully then they could switch it back to using their home wifi network.

If you don't have a phone hot spot available you could take it to a friend or neighbor's and try using their wifi for the update.

Note: this has not been universally successful, but many people have reported it worked for them.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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