Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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owen49
Level 7

power only message

I am setting up a Roku streaming stick + to and older LG TV model 47LH40 and using a splitter to be able to switch back and forth from Spectrum cable to Roku.  I was able to easily get the Roku set up and working well.  I powered off Roku from the remote and TV went white with floating message power only V04.30.00.  Could not use TV remote to control anything and luckily found some posts online how to reset the TV and get it working again.  Now afraid to turn Roku on! What am I doing wrong? Do I leave the remote as is and just toggle back the splitter to watch cable?

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6 Replies
renojim
Level 21

Re: power only message

A couple of questions...  What do you mean by "I powered off Roku from the remote"?  Rokus (other than TVs) can't be powered off.  And secondly, why are you using a splitter?  Doesn't that TV have four HDMI inputs?

There do appear to be plenty of reports with that problem with LG TVs, but I've seen it blamed on everything form something failing in the TV to some kind of strange remote signal being sent to the TV.

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Morganra30
Level 7

Re: power only message

The same thing happened to me last night with my LG tv. I have a Roku ultra and I was setting up the Roku remote to control the power and volume on the TV. After it was set I pushed power on the TV and the screen went white with the power only and a number behind it floating around and now the TV won't turn off and no remotes will work on it.

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StreamerUser
Level 16

Re: power only message

Pretty sure the TV will turn off if its denied power - have you unplugged it, waited a few minutes, then plugged it back in?

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Morganra30
Level 7

Re: power only message

I tried to unplug the TV multiple times and when I plug it back in it goes straight to the white screen with power only words and a 4.30.00 code floats around the screen. I have read this has happened to a lot of other people with LG TVs and I don't know what to fix is.

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StreamerUser
Level 16

Re: power only message

First you need to get your LG TV out of that mode (service mode).

Since its an LG TV issue, you'll need to search around for instructions on how to get it out of that mode.

Once you do, make sure you have the firmware updated for it.

Secondly, you should probably contact Roku support directly about the issue:

chat or email:  https://support.roku.com/contactus/contact-options  (setup/ultra/other/need more help?)

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AvsGunnar
Level 12

Re: power only message

To get out of an LG boot mode, you disconnect power (unplug from power), Press and Hold the TV's manual POWER button for 10-15 seconds, wait 30 seconds or so, and then reconnect power.  You should now have power back at TV using the TVs manual buttons.  Should also be able to now use the TV's original remote also.  However, if you cannot use TV manuals buttons, then normally indicates a problem with the Power Supply Board.

You seem to be describing being stuck in LG's boot-up mode right now with the white screen and POWER ONLY Message.

If the reset procedure above doesn't work, then unfortunately the board likely has a problem and not producing required voltage to proceed. It could be other things, but this is usually likely culprit. 

 

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