Getting Started - Setup & How-to

[lightwave]

new Roku express will not up date during set up. very good wi fi signal  

[renojim]

Make sure you're using the supplied power adapter and not your TV's USB port.  You can also try using your phone as a hotspot and connect to that just to get through the initial setup.

[gracedanielle]

I have been going through different support topics and community responses for about 3 hours now while my Roku express crashes repeatedly in the background and I have yet find a solution to my issue.

[RokuDanny-R]

@gracedanielle 

Thanks for the post.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny

[gracedanielle]

The same issue as majority of people on here but now I'm joining them in returning the Roku and never purchasing a Roku product ever again