Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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tedbrown888
Level 7

model 2710x can no longer activate

I was having trouble get mlb.tv to work so I reset my roku, a model 2710x. It says it connects to my router and the internet. I can see traffic on my router.

I am stuck at getting a link code. It seems I cannot get customer support for this and nothing on line helps.

Is this a brick now?
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4 Replies
jeffrok
Level 11

Re: model 2710x can no longer activate

No, you night just want to try again in a bit.. sometimes Roku's activation is flaky.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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tedbrown888
Level 7

Re: model 2710x can no longer activate

How long would you think their servers might be flakey? I've been at this for 3 days now.
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jeffrok
Level 11

Re: model 2710x can no longer activate

Hmm..did not know that little detail..

Have you tried to reboot your network equipment? Are you at the point where your Roku is asking you to go to Roku.com to get a code? I'm confused as to exactly what step you're on.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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tedbrown888
Level 7

Re: model 2710x can no longer activate

Got it working. It was a router setting that was blocking a port that Roku must use to activate.

thanks
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