Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 8

link code

cant get the link code to connect Roku and online account. Online account is set up and Roku on on but won't show Link Code when I try to connect them.

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Roku Employee
Roku Employee

Re: link code


Thanks for letting us know about the issue that you are experiencing.

We would recommend that you try to perform a factory reset on your device.

For information about how to perform a factory reset, visit out Support page here: How do I factory reset my Roku streaming device?


Danny R.
Roku Forum Moderator
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