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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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mombens
Level 7
‎02-01-2020 12:21 PM

hOW DO i CHANGE THE OWNER ON MY ROKU

I got my Roku from my granddaughter and need to change owner so I can get my sling subscription. How do I do that?

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boogernose
Level 16
‎02-01-2020 12:31 PM

Re: hOW DO i CHANGE THE OWNER ON MY ROKU

Settings/System/Advanced system settings/Factory Reset

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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RokuDanny-R
Roku Employee
Roku Employee
‎02-02-2020 05:06 PM

Re: hOW DO i CHANGE THE OWNER ON MY ROKU

@mombens 

Thanks for the inquiry.

As @boogernose mentioned, we would recommend try to perform a factory reset on your device. Once the device has been factory reset, activate your device and link the device to your Roku account.

Please be aware that you may need to authenticate some channels on your newly linked device.

For more information on how to try to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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