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Tommyrice72
Level 7

formatting micro sd card

I hava a ROKU ultra 4k, and when ever our power flashes, or the unit itself restarts, I always have to reformat my card.  I do not understand why I have to keep doing this.  I have tried 3 different cards, but it happens on every one of them.

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DBDukes
Community Streaming Expert

Re: formatting micro sd card


@Tommyrice72 wrote:

I hava a ROKU ultra 4k, and when ever our power flashes, or the unit itself restarts, I always have to reformat my card.  I do not understand why I have to keep doing this.  I have tried 3 different cards, but it happens on every one of them.


What size card are you using? Roku supports 2 GB microSD card expansion for storage of apps. If you put a larger card in, only 2 GB will be used, so there's no benefit in a larger card. In fact, larger cards can be problematic.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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