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email not arriving after a factory reset

Roku express mod 3930X SN SOO9319FU8SG. Will not send the email to [personal information removed] so I can't finish the reset

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3 REPLIES 3
RokuMary-F
Community Moderator
Community Moderator

Re: email not arriving after a factory reset

Hi @miguelcativo4,

Thanks for reaching out regarding the issue you are experiencing.

I have passed along your information to our Support team. They will follow up and assist you.

We appreciate your patience for the time being!
 

Best regards,
Mary

Mary F.
Roku Community Moderator
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rhwootten
Newbie

Re: email not arriving after a factory reset

SN S00831667TX4

SN S008316HVY9

Both state “Can’t seem to reach you by email. Bot 4 Roku Express. Two work fine, two don’t connect. Done factory resets on the two that don’t work. Same error message. 

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RokuDanny-R
Retired Moderator

Re: email not arriving after a factory reset

@rhwootten

Thanks for the post and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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