Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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tjrm
Level 7

connecting roku express t philips 50pfl3807/f7

My apologies if this is a duplicate post my first attempt disappeared after signing in.  Tried all hdmi ports, "no information" on screen. tv supports hdcp and hdmi to 1080p. roku works on other tv and verizon works on all hdmi ports.  Any advice?

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: connecting roku express t philips 50pfl3807/f7

@tjrm 

Thanks for the post.

Have you tried switching out the HDMI cable used to connect the device to the TV? How are you powering the device? Is the device plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter?

Please keep us posted and we will be able to assist you further from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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tjrm
Level 7

Re: connecting roku express t philips 50pfl3807/f7

I'll try a new hdmi when I am at my uncle's next. Tried power from USB, power strip and wall outlet no indication of low power (red light on roku).

 

Thanks.

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