Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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sbthomas
Level 7

can I deactivate a streaming stick that was stolen?

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someone stole my streaming stick from my rental house.  It is still on my account.  Can I deactivate this?

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Tivoburkee
Community Streaming Expert

Re: can I deactivate a streaming stick that was stolen?

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You can go here: https://my.roku.com/account

Scroll down to your devices and unlink it from your account. Then go to the certain apps like Netflix & Prime and deactivate all devices on those accounts and change the password too. 

 

Additional resources that you might find helpful:

Edmund
Roku Community Streaming Expert

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I am not a Roku employee.

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Tivoburkee
Community Streaming Expert

Re: can I deactivate a streaming stick that was stolen?

Jump to solution

You can go here: https://my.roku.com/account

Scroll down to your devices and unlink it from your account. Then go to the certain apps like Netflix & Prime and deactivate all devices on those accounts and change the password too. 

 

Additional resources that you might find helpful:

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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