Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sbthomas
Level 7

can I deactivate a streaming stick that was stolen?

Jump to solution

someone stole my streaming stick from my rental house.  It is still on my account.  Can I deactivate this?

0 Kudos
1 Solution

Accepted Solutions
Tivoburkee
Community Streaming Expert

Re: can I deactivate a streaming stick that was stolen?

Jump to solution

You can go here:

https://my.roku.com/account

Scroll down to your devices and unlink it from your account. Then go to the certain apps like netflix & Prime and deactivate all devices on those accounts and change the password too. 

https://www.netflix.com/ManageDevices

https://www.amazon.com/gp/video/settings/your-devices/ref=atv_set_your-devices

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
1 REPLY 1\
Tivoburkee
Community Streaming Expert

Re: can I deactivate a streaming stick that was stolen?

Jump to solution

You can go here:

https://my.roku.com/account

Scroll down to your devices and unlink it from your account. Then go to the certain apps like netflix & Prime and deactivate all devices on those accounts and change the password too. 

https://www.netflix.com/ManageDevices

https://www.amazon.com/gp/video/settings/your-devices/ref=atv_set_your-devices

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos