Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

after factory reset..nothing

we bought a roku express, and it worked fine, i factory reset the device this morning and now i get the roku screen and then it goes black..please help before hubby kills me lol

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Level 9

Re: after factory reset..nothing

Try holding or pressing the reset button for 30 seconds. Don't worry about what going on the screen, just keep holding the button. Then it should go back into Initial Setup mode.

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