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cvette
Newbie
‎01-29-2022 11:48 AM

activation not working after multiple trys

Receiving email with Activation button. After clicking on Activation button, the screen goes blank with quotation marks in the upper left corner.  Have troubled shooted every option in set up and support guides.

Roku Express 4K+

Serial Number is   S07P21A8XN1X

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renojim
Community Streaming Expert
‎01-29-2022 01:20 PM

Re: activation not working after multiple trys

Have you restarted the Express?  Just unplug the power for a few seconds and plug it back in.  If you go to your account at https://my.roku.com and scroll down to "linked devices" is it listed?  Note that the serial number listed won't match exactly the serial number on the device because... well... Roku.

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