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bonnie9921
Level 7
‎06-29-2020 01:06 PM

Wrong Language: When I set it up, the instructions were in Spanish. How do I change it to English?

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When I set it up, the instructions were in Spanish. How do I change it to English? It never gave me an opportunity to choose the language.

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makaiguy
Community Streaming Expert
‎06-29-2020 04:01 PM

Re: Wrong Language: When I set it up, the instructions were in Spanish. How do I change it to Englis

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Have you gone to Settings > Audio > Audio preferred language and made sure it's set to your preferred language?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert
‎06-29-2020 04:01 PM

Re: Wrong Language: When I set it up, the instructions were in Spanish. How do I change it to Englis

Jump to solution
Have you gone to Settings > Audio > Audio preferred language and made sure it's set to your preferred language?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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jennieyam
Level 7
‎04-23-2022 02:22 AM

Re: Wrong Language: When I set it up, the instructions were in Spanish. How do I change it to Englis

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I have changed the language in sound and still can't change the start up menu to English.  In my case, the initial set up was in Portugese.  The home menu screen lists "Pagina inicial, Conteudo gratuito en des..., TV aberta, Pesquisar, Loja de filmes, TV Store, Canais de streaming, Minha Lista.  At the top next to the time is Opcoes*  PLEASE HELP!  Do I reset the new RokuExpress  device?

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jennieyam
Level 7
‎04-23-2022 03:08 AM

Re: Wrong Language: When I set it up, the instructions were in Spanish. How do I change it to Englis

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I solved the issue by resetting the Roku Express device (stick a pin in the reset hole).  Had to do it a few times to get it to reset.  The device had never gone through the setup when I first plugged it into the TV via the HDMI cable and power cable.  Perhaps it was a recycled device.  I was able to get the screen to enable "STEP 6: Follow on-screen setup."  That was the first time STEP 6 appeared.  Hope this helps.  For a while, I was afraid I'd have to learn more than elementary Portugese.

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