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Dalia
Level 7

White screen with a black line in the middle

I was watching tv all day and all of a sudden my screen turns completely white with a black line down the middle I’m not sure how to fix this or what’s wrong I tried unplugging it and restarting it and a factory reset but nothing works

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makaiguy
Community Streaming Expert

Re: White screen with a black line in the middle

Roku doesn't manufacture *Roku TV" sets, it only supplies the Roku operating system. This sounds like a hardware issue that needs to be referred to the manufacturer of the set.

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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