Getting Started - Setup & How-to

[RokuDanny-R · Accepted solution]

@Nanabb 

Thanks for the inquiry.

For troubleshooting steps regarding that error code, visit our Support page here: What should I do if I see a “HDCP Error Detected” message or a purple screen?

Thanks,
Danny

[zantra1]

I have tried everything in the help section on a new 65 in lg nano tv with 2020 Roku ultra and new 4K monster premium cable and nothing works even tried to set it at 1080p gets green checks but it still doesn’t work still get the black screen.