Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Website down for maintenance

I have been trying to set up a new ruku box to replace an outdated version I have and for the last week when I go to activate the ruku I get a message saying the website is down for maintenance and will be back up soon. 

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Level 16

Re: Website down for maintenance

Some Web browsers are really "helpful" and will cache pages. This becomes a problem if a page updates often. Or, if a page redirects to a different page, but only does so for a short period of time.

When Roku is down for maintenance (it really doesn't happen often) they'll redirect to a Down For Maintenance page. And those "helpful" Web browsers will cache that, meaning that next time you go to the page, you'll get redirected to the Down For Maintenance page when you shouldn't.

Clear your browser's cache. Or use a different browser. Then try again.

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