Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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Mooselake1
Binge Watcher

Re: We're sorry, the email you provided isn't working - please help! 6/17/2021

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After a couple weeks of struggling I changed my email address domain (the part after the @) to all upper case and finally managed to get the activation email, which kind of proves this is a Roku problem.   Case is ignored for domain names, DoMaIn.CoM is treated identically to domain.com or DOMAIN.COM.  Now to enter all the appropriate logins for our streaming services.  Wonder if I'll ever hear from Roku support, since what I did was a workaround and not a fix for their bug.

Mooselake1
Binge Watcher

Re: We're sorry, the email you provided isn't working - please help! 6/17/2021

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I heard from support over the weekend, asking for contact info.  No response to that yet.

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Barrie1
Newbie

Re: We're sorry, the email you provided isn't working - please help! 6/17/2021

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Instead of typing domain eg @Gmail.com 

I hovered over @symbol and selected from list of domains. This worked for me. 

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