Roku setup

[Charvel1975]

I can’t get an activation code, also I have a valid email but Roku states “we can’t seem to reach you by email.” ???

[thetool]

Same here! 

[WhatBunchaDopes]

Same EXACT problem.  What a POS. 

• First time through I got a couple actual activation emails.  Started to work but device got stuck "waiting to finish process" while the browser said "You are done!".
• Tried 'factory reset' to start over.  
• Roku account is valid. Works with 2 other devices, always has. 
• Tried changing emails on the actual Roku account. Didn't matter.
• Tried changing wifi network (saw this in another thread suggestion) no difference. Wifi connection is fine/great. 
• Device will do everything and recognize wifi as good etc. etc. just IMMEDIATELY says "we can't seem to reach you by email". clearly it isn't even trying to send the email, it pops up instantly.  

[WhatBunchaDopes]

Same exact problem.  Did same exact steps tearing my hair out with multiple emails and wifi (SO FUN to have to painstakingly point and click wifi passwords and email addresses over and over!) 

[Mikhos]

Same issue here with a brand new premiere. Seems widespread, but other useless things that have been posted in other threads :

Try a different wireless network

Restart the wireless router

Factory reset the roku

Try a different email

Didn't work for me but this thread has helped me understand this is probably on rokus end

[lurree]

Same problem

[WhatBunchaDopes]

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@Mikhos wrote:

Same issue here with a brand new premiere. Seems widespread, but other useless things that have been posted in other threads :

Try a different wireless network

Restart the wireless router

Factory reset the roku

Try a different email

Didn't work for me but this thread has helped me understand this is probably on rokus end

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Ha ha exactly - I tried ALL those things finding them elsewhere before discovering all the Premieres are refusing to activate

[imacphee]

Do y’all think it’s an issue with the Roku Premiere model? I’d be willing to return this and buy a different model (which would suck) but I opened this thing less than two hours ago.

[Alvin2]

I’m having the same issue. 

[OahuBourne]

I would prefer to talk to a person about this, but the number 919-323-3030 is no longer a Roku number. It sends to this page, which is just allowing us to blow of steam. I have used two active email accounts, and still get nothing. I am doing a complete reboot.