Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Msdeebrown
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Same problem.  However, now I see it's a Roku problem not a "me" problem.  Cannot wait to see how to fix it.

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mlmcqueen2
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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I just purchased a Roku Express and I am having the same problem. So frustrating! 

fnldrem
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Same issue. I also tried multiple emails, though I already have an account. Nothing works.

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Superman23
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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I have the same issue, I cannot activate my new roku express because of the "we can't seem to reach you by email.". Tried 15 different email addresses.  So disappointed in Roku!

pierceamanda024
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Same was hoping for something helpful 🙄

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Bhivey
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Yea I am having the same issue with this express. 

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Ibb4ever
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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I'm having the same issues. Been fighting over an hour trying to get this to work. Tried 2 different emails. Wth!

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gunnufsonr
Level 7

Re: “We can’t seem to reach you by email”

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same here!

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DFS86
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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I’m having the same issue with a TV I just bought with Roku built in. Entering a valid email and I get the message saying “we can’t seem to reach you by email” 

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Mamav
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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What is the answer? How can I get passed this "error" message. There is nothing wrong. I have a valid email. Please help..... so frustrating

 

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