Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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KartZero
Level 8

Re: “We can’t seem to reach you by email”

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Same issue.  Tried wireless, hardliners, factory reset. Possibly related to their email security? Not sure why it doesn't think a Gmail account with 3 roku devices already registered isn't valid. 

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Kc12
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Same thing is happening to me right now 

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GBRhuskers4life
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Same.

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thisismyname
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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same problem here

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Mkpbear
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Same happened to me 

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KartZero
Level 8

Re: “We can’t seem to reach you by email”

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It is even unable to generate a code on its own to manually setup. 20210415_184843.jpg

 

NT
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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I am having same problem. Last night I got the activation email and when I clicked the link i got a message saying the site was down for maintenance and should be back online shortly. 
12 hours later I’m getting the can’t reach you by email message. 

Amlynnraborn
Level 7

Re: Activation problem - “we can’t seem to reach you by email”

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Ditto!!  

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KartZero
Level 8

Re: Activation problem - “we can’t seem to reach you by email”

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20210415_184843.jpg

Same issue. It's even unable to generate a code on its own. 

Scarabae
Level 8

Re: “We can’t seem to reach you by email”

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Mine too. I was told how easy and wonderful Roku is. This is aggravating.