Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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Nemeee
Newbie

Re: Activation problem - “we can’t seem to reach you by email”

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lurree
Reel Rookie

Re: Activation problem - “we can’t seem to reach you by email”

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Thanks. Would be nice if they’d post on their community page 🤪

Scarabae
Newbie

Re: “We can’t seem to reach you by email”

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For my first experience with ROKU, this will definitely be my last.

Mushroomman
Reel Rookie

Re: Activation problem - “we can’t seem to reach you by email”

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I just got an email after banging my head against the wall for an hour and then finding this page. The email sends now, but the Roku Activation page is broken lol.

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imacphee
Reel Rookie

Re: “We can’t seem to reach you by email”

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So you were able to get through to a support member and they said that? I haven’t been able to get to anyone.

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Mushroomman
Reel Rookie

Re: Activation problem - “we can’t seem to reach you by email”

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The activation page pops up now saying to try again later.

Amateur hour. I guess I should have bought the Apple TV.

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miafrate
Newbie

Re: Activation problem - “we can’t seem to reach you by email”

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Roku just tweeted that they believe the issue has been resolved. I can’t check it right now, but if anyone else dies please let us know if it’s working. Thanks! 

Scarabae
Newbie

Re: “We can’t seem to reach you by email”

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I finally got it to send me a link to my email. When I clicked the link: temporarily down for maintenance. The link is good for 30 minutes.

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Re: Activation problem - “we can’t seem to reach you by email”

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Try now. It’s fixed 

Re: Activation problem - “we can’t seem to reach you by email”

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It’s working!