Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Could you please provide more details about the issue you are seeing. Which Roku device are you trying to activate? What is the exact error message or text that you see on the screen? Could you provide a picture of this issue?
With more information, we can continue assisting you here!
If this Roku is already linked to your Roku account, it does not need to be reactivated. You can check by logging into your account at https://my.roku.com. Scroll down to the bottom of the page to review your linked devices.
If already linked to your account, all you need to do is connect the Roku to your new wifi setup. From the home page on your Roku device: Settings > Network > Set up connection
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T