Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Verizon and roku are not coexisting

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I just installed a Roku Ultra which is connected to my Panasonic TV which is connected via HDMI 3 and now has Verizon connected via HDMI 1. Roku works well but when I switch to HDMI 1 I cannot use my Verizon remote. As soon as I touch any button on the Verizon remote it switches to Roku. 

I want to have Roku on HDMI 3 and Verizon on HDMI 1. How do I do this?

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Level 21

Re: Verizon and roku are not coexisting

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Setting->System->Control other devices.  Uncheck "1-touch play".

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2 Replies
Level 21

Re: Verizon and roku are not coexisting

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Setting->System->Control other devices.  Uncheck "1-touch play".

View solution in original post

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Level 7

Re: Verizon and roku are not coexisting

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Your solution worked - thanks. Roku support was useless.

Ben

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