Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Plizardi
Level 7

Update and restart

Hiya, I just bought a Roku and whe I try to set it up send me to the language internet connection update and restart. I tried to change the TV, the internet connection, the hdmi cable and still the same. 

Thks for your answer.

Kind regards from France!

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Update and restart

@Plizardi 

Thanks for the post.

What Roku model device are you using?

We recommend rebooting both your wireless router and your Roku device. I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot to see if you can finish updating and setting up your Roku device. Then once your device has been setup, try switching back to your home wireless network.

Keep us posted with what you find out. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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