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Unusable Roku- can’t get past the first screen, constantly resetting?

Roku constantly flips between a blank purple screen and the Roku loading screen… PLEASE HELP

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renojim
Community Streaming Expert

Re: Unusable Roku- can’t get past the first screen, constantly resetting?

If you're using the TV's USB port for power, try using the supplied power adapter.  Try another HDMI cable and/or another HDMI input on your TV.

It would help to know the model number written somewhere on the device.

Roku Community Streaming Expert

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