Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Please help, I am NOT tech savvy. I have a newer television but it isn’t a smart tv. Purchased a Roku Express and trying to use, I continue to receive the “unable to update” message. It provides a website but how do I go to this website on my tv if I can’t go on the internet because it’s not a smart tv? I simply want to use the spectrum cable app, and that’s why I purchased this. My fire stick works just fine. Any advice?
Not a solution. If I have a functional internet connection (and even the Roku itself will confirm that, with both wired and wireless) and it still can't run the update, there needs to be further troubleshooting than a dismissive "well this should work" answer. I AM tech-savy, and already worked past the standard network troubleshooting, and need to move on to the "here's how you do an override upgrade update, using a file from the following ftp site" method.