Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
My Roku express+ will not connect to my Apex tv. It says it’s not compatible to my tv.. I specifically got this one for the power/volume but the remote won’t work at all. What the heck. Any advice? I attempted to return since I bought the protection plan, protection plan referred me to roku.com. I feel like I’m going in circles and cannot return this item
Where did you purchase the device? I don't think the protection plan is your correct route since the device is not broke. If I understand correctly the device works but the remote will not control your TV. Is that correct?