Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Mark88
Level 7

The activation link in my email will not work what van i do to activate my new tv

 
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RokuMary-F
Roku Employee
Roku Employee

Re: The activation link in my email will not work what van i do to activate my new tv

Hi @Mark88,

We're very sorry to hear of the troubles and I'd be happy to help.

Have you tried performing a factory reset on your Roku TV to see if that resolves the issue you are experiencing?
For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Keep us posted and we'll continue assisting from there if needed.

Thanks,

Mary

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