Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Can you please clarify the issue you are experiencing? Do you have a Roku TV or do you have a Roku device connected to your TV? What were you doing when this issue happened? Have you tried performing a factory reset on the TV/device to see if that resolves the issue?