Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 8

TV won't stop changing to Roku

Jump to solution

I recently bought a Roku Express. Prior to this I'd been using a 3100x without any problems. I set it up so that the cable is on HDMI 1 and Roku is on HDMI 2. I'm now finding that when I'm on HDMI 1 and I press a button on the remote, it changes the feed to HDMI 2. So far, the only way I've found to get around this is to literally unplug the Roku when I want to watch regular TV. When I do that the remote goes back to behaving normally, but obviously this isn't a good solution.

1 Solution

Accepted Solutions
Highlighted
Level 18

Re: TV won't stop changing to Roku

Jump to solution

Go in to settings> system> control other devices> 1-touch, uncheck it

Edmund

View solution in original post

6 Replies
Highlighted
Level 16

Re: TV won't stop changing to Roku

Jump to solution

Doesnt sound like the Roku's fault.

Did you try switching the HDMI ports around with everything?

Youre ot saying its the Roku Remote are you?

 

[content edited per Roku Community Guidelines] 

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
0 Kudos
Highlighted
Level 8

Re: TV won't stop changing to Roku

Jump to solution

No, it;s not the Roku remote causing the problem. It's the regular TV remote that's having this weird interaction with the Roku.

I haven't tried changing HDMI ports.

0 Kudos
Highlighted
Level 18

Re: TV won't stop changing to Roku

Jump to solution

Go in to settings> system> control other devices> 1-touch, uncheck it

Edmund

View solution in original post

Highlighted
Level 16

Re: TV won't stop changing to Roku

Jump to solution

Unchecked mine as well. My TV doesnt even support it.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
0 Kudos
Highlighted
Level 8

Re: TV won't stop changing to Roku

Jump to solution

Thanks for the solution.

0 Kudos
Highlighted

Re: TV won't stop changing to Roku

Jump to solution

THIS WORKS!!! i had the same exact problem with mine, cause my Roku is new and i turned off the one-touch feature and it worked like normal again! Thank you!!